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Re: Bill Capture not enabled in production after update release
Hey @User_Z8WX0 Do you know if you requested a Release Preview account to test if everything worked correctly before the 24.1 upgrade? To troubleshoot the issue, you can: Go to Setup → Company → View…1 -
Re: Duplicate Resolution - Parent/Child
Hey @Ben Belzer, You can create a Scheduled Mass Update for the required customers to auto-mark their duplicates as "Not a Duplicate":1 -
Re: Fixing Incorrect Customer on Invoice
Hey @jmack_admin, You have two options: Credit the Invoice, then delete the Item Fulfillment and close the Sales Order. Once done, create a new Sales Order with the correct customer. Delete the invoi…1 -
Re: Revenue Recognition JE Issues
@User_7NEDX, You must map the "Business Unit" from the source transaction (e.g., Sales Order) to the Revenue Arrangement. Once done, the related Business Unit will be present every time the…1 -
Re: I need to un apply Journal from Customer Invoice
The "Name" field isn't locked natively when the Journal is editable. One of the scripts deployed on the Journal record is locking it. You can check the technical documentation of each …1